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Shipping & Returns

Shipping

All orders are shipped as soon as we have received payment or, for weapons requiring transfer, once a valid FFL or C&R license is received.

We can not ship to Post Office Boxes, a Street Address is required.

Long Guns will be shipped via FedEx Ground.  Handguns will be shipped via US Postal Service.  Tracking numbers will be provided on all orders. 

All orders receive email confirmation of shipment and are updated on the Order Status page.

We do not ship firearms internationally but can ship other militaria outside of the United States and can provide lower cost USPS at the customers discretion; however USPS is not tracked or insured. We do not take responsibility for any orders shipped outside of the United States as we have no control or ability to accurately track those shipments when they leave the US. 

Returns & Exchanges

All firearms are subject to a 5-day, non-firing inspection period.  If, at the end of that 5-day period, you are disatisfied with your purchase, you can return it for a full refund, which will be made by check.

When making a return, firearms must be shipped using an insured and trackable shipper such as FedEx or UPS (we prefer FedEx).  New Market Arms does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Store Hours

Our website is open for ordering 24/7/365. Our phone hours are Monday through Friday 8:00 am to8:00 pm EDT, and Saturday 10:00 am to 3pm EDT.

Shipping Fees

Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged.

Order Changes

Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Payment Options

Your Store accepts the following payment options:

"Visa 

"MasterCard


"Money Order 

" Cashiers Check 

"Personal Check (must clear before shipping)

" Wire Transfer (must clear before shipping)

International Orders

International orders on non-firearms are always welcome. All international orders must be confirmed through us first. You may place your order online or via email. Please allow a few extra days for us to process and confirm international orders.

We always try to work with our international customers on shipping rates because we understand the high cost of getting items to you from the US. We ship USPS Global AIRMail. USPS is generally much cheaper but is not insured and takes a few extra days. All international orders are shipped on Fridays.

Errors

New Market Arms is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of New Market Arms.  Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. New Market Arms will enforce its intellectual property rights to the full extent of the law.




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